AI CREATIONS FAQ

What if I don't receive my video (or photo)?

Check your Spam and Junk email folders. The email could be getting filtered due to 'an unknown sender sending links and attachments'. This can also be triggered when using the app multiple times in a short amount of time. Right click the email select 'move to inbox' and 'trust email source' to prevent this from happening in the future.

What are best practices for describing a scene in Storyboard mode?

To get the best results when describing a scene in Storyboard mode, follow these tips:

• Be specific and concise: Clearly describe the main elements of the scene (e.g., "A dog chasing a ball in a sunny park"). Avoid vague descriptions like "A nice scene."
• Include key details: Mention the setting, characters, actions, and mood (e.g., "A cheerful child flying a kite on a windy beach at sunset").
• Use simple language: Complex or ambiguous phrases might confuse the AI (e.g., use "A cat sleeping on a windowsill" instead of "A feline in a state of repose near a transparent barrier").
• Keep it under 512 characters: Focus on the most important details to fit within the character limit.

Does AI Creations control the outcome of the video?

No, AI Creations has no control over the outcome of the video. The final video is influenced by factors such as lighting, camera angles, and the descriptions you provide (in Storyboard mode). For the best results, ensure your photos are well-lit, taken from good angles, and accompanied by clear, detailed descriptions.

Why are the video files so large on iOS, and what can I do about it?

The videos generated by AI Creations can be large, which may consume significant space in your Downloads folder on iOS devices. To manage this, we recommend regularly clearing out your Downloads folder by deleting older videos after viewing or saving them elsewhere. You can also transfer videos to cloud storage (e.g., iCloud, Google Drive) or a computer to free up space on your device.

Are there any restrictions on the content I can submit?

Yes, the AI Foundation Models used in this workflow have guardrails in place to ensure safety and appropriateness. Any explicit photos or descriptions submitted may be rejected. We encourage users to submit content that is safe and appropriate for all audiences.